Privacy Policy
A legal disclaimer
Privacy Policy
Your privacy is important to us. In this section, we provide you with information on how we collect, use, store and protect your personal data when you visit our website and use our services. This Privacy Policy applies to all users of our site and all services offered.
1. Information Collected
We collect personal information that you provide directly to us when you use our site, such as when you place an order, sign up for the newsletter, contact us with questions or requests, or interact with our virtual assistant. The information we may collect includes:
Name, surname, email address, telephone number
Shipping address and payment information
Website navigation data (such as IP address, geolocation data, type of device used)
Purchase history and preferences
2. How we use your information
The information collected is used to:
Manage orders and transactions: Process and ship orders, handle payments, and resolve any issues related to purchases.
Provide customer support: respond to your questions and requests, offer assistance through our artificial intelligence service.
Improve user experience: analyze how users interact with our site, so as to optimize content and navigation.
Promotional communications: to send you offers, product news and updates, if you have signed up to our newsletter or have consented to receive communications.
Comply with legal obligations: Comply with legal obligations, such as managing returns and refunds.
3. Protection of personal data
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. We use secure technologies such as encryption to protect sensitive information, such as payment details.
4. Sharing data with third parties
We do not sell, rent or lease your personal information to third parties. However, we may share your information with:
Service providers: such as our shipping and payment partners, who need your information to fulfill orders.
Legal authorities: when required by law or to protect the rights, property, or safety of our site, our users, or others.
5. Cookies
Our website uses cookies to improve your online experience. Cookies are small text files that are stored on your device and allow us to collect information about your browsing preferences, so we can offer you more relevant content. You can configure your browser to refuse cookies or to notify you when they are sent, but this may affect the functionality of the website.
6. User rights
You have the right to access, correct, update or delete your personal information at any time. You can also ask to limit the processing of your data or to object to the use of your information for promotional purposes. To exercise these rights, contact us using the information provided in the "Contact" section of our site.
7. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be revised accordingly. We encourage you to periodically review this page to stay informed about how we are protecting your personal data.
8. Contacts
If you have any questions or concerns about our Privacy Policy or the processing of your personal data, please do not hesitate to contact us at the email address: [contact email].